Nigerian Agricultural Insurance Corporation (NAIC)
|System Officer/ Network Engineer
Kaduna, Kaduna State, Nigeria
Summary
Managed and maintained critical IT infrastructure as a System Officer and Network Engineer, ensuring seamless operations and robust network security within the agricultural insurance sector.
Highlights
Administered and optimized network systems, enhancing connectivity and ensuring 99.9% uptime for critical business operations.
Implemented robust cybersecurity measures, including Sophos firewall management and incident response protocols, to safeguard sensitive data.
Provided comprehensive technical support and troubleshooting for hardware and software issues, resolving over 50 complex problems monthly to minimize downtime.
Contributed to strategic IT planning and infrastructure upgrades, aligning technology solutions with organizational goals for improved efficiency.
Designed, deployed, and maintained enterprise IT infrastructure serving organisation-wide operations, achieving consistently high system availability and performance.
Strengthened cybersecurity posture by implementing firewalls, intrusion detection systems (IDS), and endpoint protection — significantly reducing the organisation's exposure to cyber threats.
Led advanced technical support and staff training programmes, resulting in measurable reductions in system downtime and improved workforce productivity.
Monitored and optimized network performance, maintaining systems and networks in line with acceptable standards.
Managed IT assets, vendor relationships, and disaster recovery/business continuity planning to ensure operational resilience. Developed and enforced IT governance policies aligned with industry best practices and applicable compliance frameworks.